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Home > Support > Knowledge Database > Support Solution

Solution ID: rd06062008_56
Last Modified: Jul 05, 2010
Product Category: Design Software
Product Area: Installation / Licensing
Product Sub-area: Other (Installation)

Problem

Why does my Quartus II software download fail with the Internet Explorer 6 or the Internet Explorer 7 browser?

Solution

You may see problems when downloading Quartus® II software installation files of sizes above 1.8 GB from the Altera website when not using the download manager. This is due to a known issue with the Internet Explorer 6 or Internet Explorer 7, and large file downloads.

Refer to the following Microsoft Help and Support solution for information about this issue: http://support.microsoft.com/kb/298618

To work around this issue, use the download manager to download the Quartus II software.

If you are unable to use the download manager or you still encounter problems with the download manager, use one of the following solutions:

  • Download the Quartus II software using Internet Explorer 7 and above.
  • Try using the Altera Installer to avoid the problem with Internet Explorer 6 or Internet Explorer 7.
  • If you are still unable to download the Quartus II software, you can download the software from the Altera FTP site; however the download rate will be slower than that of the download manager. You can use the following FTP links for the Quartus II software versions (Installation files larger than 1.8 GB only):
    • Quartus II Web Edition Software version 10.0 for Windows (.exe)
    • Quartus II Subscription Edition Software version 10.0 for Windows (.exe)
    • Quartus II Web Edition Software version 10.0 for Linux (.sh)
    • Quartus II Subscription Edition Software version 10.0 for Linux (.sh)
    • Quartus II Subscription Edition Software version 9.1 for Windows (.exe)
    • Quartus II Subscription Edition Software version 9.1 for Linux (.tar)
    • Altera Complete Design Suite version 9.0 for Windows (.exe)
    • Quartus II Subscription Edition Software version 9.0 for Windows (.exe)
    • Quartus II Subscription Edition Software version 9.0 for Linux (.tar)

Please contact Altera Technical Support using mySupport for further support.

Related Solutions

  • How do I download and install the Altera software version 10.0 for Windows from the command line?
  • Can anti-virus software prevent me from successfully downloading and installing the Altera software version 10.0?


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Altera does not warrant that this solution will work for the customer's intended purpose and disclaims all liability for use of or reliance on the solution.


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