Article ID: 000081823 Content Type: Troubleshooting Last Reviewed: 03/16/2023

Why do the buttons not work, or why do I get the run-time error "Object doesn't support this property or method" when using the Intel® Arria® 10, Intel® MAX® 10, or Intel® Cyclone® 10 FPGAs Early Power Estimator (EPE) tool?

Environment

  • Quartus® II Subscription Edition
  • Generic Component
  • BUILT IN - ARTICLE INTRO SECOND COMPONENT
    Description

    Due to a Microsoft security update, you may experience one of the following symptoms when using the Intel® Arria® 10, Intel® MAX® 10, or Intel® Cyclone® 10 FPGAs Early Power Estimator (EPE) tool:

    • Buttons do not work
    • A run-time error "Object doesn't support this property or method"appears after opening the EPE
    Resolution

    To work around this, do the following:

    1. Close all Microsoft Office applications including Excel and Word.
    2. Open a Windows Explorer, and enter "%temp%" (without quotes) into the address bar.
    3. Press "Ctrl" "F" and enter ".exd" (without quotes) into the search box.
    4. If any files with extension ".exd" are found, select and delete ALL found files.
    5. Enter "%appdata%" (without quotes) into the address bar. Again, press "Ctrl" "F" and search for ".exd", and delete ALL found files.
    6. Reopen the EPE.

    If the issues remain, follow these steps:

    1. Open the EPE, go to "File" -> "Info" -> "Compatibility Mode", and click the "Convert" button.
    2. If a pop-up appears, click "OK" to proceed with conversion, and then click "Yes" to reopen the workbook.

    The previous steps convert the original ".xls" EPE file into a ".xlsm" file. The newly created file should not exhibit the original problem.

    Microsoft's description for this problem can be found at:
    https://support.microsoft.com/kb/2726958

    Related Products

    This article applies to 5 products

    Intel® MAX® 10 FPGAs
    Intel® Arria® 10 SX SoC FPGA
    Intel® Arria® 10 GX FPGA
    Intel® Arria® 10 GT FPGA
    Intel® Cyclone® 10 GX FPGA