Solution ID: rd07231999_3627
Last Modified: Aug 28, 2014
Product Category: Design Software
Product Area: Installation / Licensing
Product Sub-area: Software Download
Version Found In: N/A
Version Fixed In: N/A
Software: N/A

Description

You may get this error message when installing the Quartus or MAX+PLUS II software, or when copying the contents of the installation CD-ROM to your hard drive. The exact error message may look like the following:

Installation[Tool Name] <version_number> SetupAn error occurred during the move data process: -106Component: [Component Name]File Group: <group_name>File: <filename>  

This error may occur for the following reasons:

  1. There is not enough free space on the hard drive to install the software. In this situation you must create more room on the hard drive, or install the software on a different hard drive.

  2. The contents of the CD-ROM cannot be read properly due to variations in the physical media. Although the CD-ROM is not defective, some CD-ROM drives are more susceptible to these variations than others and cannot properly read the contents of the CD-ROM.

    In this situation, you can eliminate the error message by trying to use the CD-ROM on a different computer that may not be as susceptible to the variations in the CD-ROM, or you can replace the CD-ROM.

  3. The CD-ROM is defective. In this situation, you must replace the CD-ROM.

To request a replacement Quartus or MAX+PLUSII CD-ROM, email Altera Customer Service at authorization@altera.com. Include the following information in your email:

  • Full name
  • Mailing address that will accept a Federal Express delivery (no PO boxes)
  • Phone number
  • Software requested