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Altera Premier Support (APS)
Altera Premier Support is a specialized support platform designed to help customers accelerate development and resolve technical challenges using Altera products and tools.
What APS Offers
- Direct access to Altera engineers for advanced technical support
- Service request tracking for Altera software and development tools
- Priority assistance for complex projects and enterprise needs
APS is available to customers based on project scope and business engagement.
Even if you're not currently eligible, Altera provides a wide range of support resources - including Community Forum, Design Hub, Documentation - to help you succeed.
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Interested in Joining Altera Premier Support?
Community Forums
Connect with experts, ask questions, and share solutions with the Altera community.
Authorized Distributors
Find authorized Altera distributors to purchase products and get local sales support.
Common Questions
- APS access is available to customers based on project scope and business engagement.
- Open the Altera Premier Support page.
- Select the link to register for APS access.
- Complete and submit the registration form.
- Wait for your request to be reviewed. You will typically be notified of the outcome within a few business days.
- Verify that the email address you entered during registration is correct.
- Check your spam or junk folder.
- Try logging in to the APS portal. If you can log in, your access has been approved.
- Open the Altera Premier Support page.
- Select the link to open the APS portal.
- Enter your email address and request a one-time passcode (OTP).
- Check your email for the OTP and enter it on the login page.
- Verify that the email address you entered during registration is correct.
- Check your spam or junk folder.
- Request a new OTP.
In December 2025, Altera Premier Support separated from Intel Premier Support. If you previously had access to Intel Premier Support but cannot access APS, submit a new APS access request. APS access is available to customers based on project scope and business engagement.